Thursday, June 24, 2010

Don't let the Nays have it.

Everyone meets people who have made up their mind before the discussion starts. They have reached a conclusion and no amount of factual reasoning is going to help. The article that I am attaching below addresses this very nicely. Don't let the nays get you down. If the idea is well thought out and you can get ample support then take the ball and run!

How To Win Over People
Started by Colin Thompson, Managing Partner, CAVENDISH
You have a great idea that will increase revenue and improve profits, but you have a challenge on how to win over people. There will be the typical naysayers who will be able say exactly why it will not work. There may be supporters but can they overcome the negativity of the naysayers?

There are ways on how to win over people to help implement your great idea despite the negativity of naysayers.

Often people get carried away by a small group of people who are typically very supportive of initiatives that are rolled out. These people do not need winning over.

On the other hand, there are the naysayers who typically know all the reasons why an initiative will fail and are resistant to management initiatives. These people can really drain your enthusiasm and energy if you let their negativity get to you.

The good news is that you do not have to focus on the naysayers! The more you focus on them, the greater the power you are allowing this group.

Other than the supporters and the naysayers, there are a whole bunch of people, who form the greater number of your employees. The technique is to focus on these people.

They are neutral and with the right presentation of the initiative and the benefits it will bring to the organization, this group of people can be won over to help you implement the initiative. Remember to make sure you include benefits to the individuals to motivate them in making it a success.

Of course, the supporters will be a great help in moving this forward. Once the resistors see the rest of the organization supporting the initiative, there is little else they can do but to join in. If they really feel opposed to the idea, they may leave. That, however, may be better for the organization.

While the group of people to focus on is a key part of the technique, it is crucial that the leader is mentally tough. This is a key ingredient in winning over people.

Mental toughness is the ability to remain internally focused, relaxed, determined and confident in the face of the external stress that you will face. You need to be able to perform at your peak even under pressure.

Be mentally tough. Be determined and persevere against whatever objections and the related stress that comes with it.

This is possible if you are convinced that the initiative you are planning has been thought through and thorough. Your sheer belief that it can succeed will give you the motivation and the mental strength to see it through.

In driving the initiative, it is best to work on things that you have full or at least limited control. It is also important to let go of things that you cannot change.

Another point to note will be not to create any more resistance than is necessary by controlling every aspect. While you provide guidance for delegated tasks, make sure that you give enough freedom.

If there is any resistance, do not take it personally. The resistance is targeted at the initiative or the extra work that needs to be done.

If it is against the initiative, take this as a good sign as people are actually giving thought to it. Take some time to study this and you might get some valuable feedback that will help you improve on the initiative.

Resistance to the extra work and needing to learn new things is normal in any organization when change happens. Just go about your normal steps in managing change.

Consider these factors when you next think about how to win over people for the next initiative or project that you want to launch.
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